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unable to buy WHEN tokens

I am encountering an issue where I cannot purchase WHEN tokens. I get through PayPal just fine, but then nothing happens. No prompts or notifications, and my wallet isn't credited. I am using a Moto G5S Plus, tried on Firefox and Chrome, and tried two different cards. Let me know if you need any additional information.

2 people have this problem

Having the same problem. I tried to purchase $100 of WHEN earlier this week, credit card WAS charged, but nowhere can I see anything else, or what (if anything) was purchased. I installed the MyCrypto desktop app as described in the link from the WhenHub wallet, but that’s where I get stuck. I don’t know how to use that to see the WHEN tokens I purchased.

I also have this issue.  Can't find the tokens I purchased anywhere

I'm in the U.S. Which WHEN exchanges accommodate U.S. buyers? SWFT Exchange has no U.S. option under Nationality when signing up. A continuously updated list of WHEN exchanges and U.S. access on the website would be great. Thanks.
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